Social CRM: Innovation, Enterprises, Internal and External Communities
Innovation has been dubbed as one of the more promising purpose-driven
applications of social and collaborative technology in the enterprises.
Whether as a way to encourage customers or internal employees, Innovation
Programs in enterprises have unlocked critical ideas at well known
enterprises that has ultimately led to the conception of new product
ideas, significant cost savings internally and finally, operational
efficiency. Sameer Patel, founding partner at the Sovos Group will
moderate a session to highlight the opportunity and challenges that
organizations face as they seek to unlock critical insight coming from
customers, partners and employees.
Panel discussions with HP, Intuit and SAP.
Panelists:
Susie Wee is the Chief Technology Officer of Client Cloud Services in HP's
Personal Systems Group.
Tad Milbourn is responsible for managing Intuit Brainstorm, Intuit's
online innovation catalyst.
Marco ten Vaanholt is Vice President for SAP Community Network responsible
for the SAP Business Process Expert Community (bpx.sap.com); and the SAP
Business Objects Community (boc.sap.com) strategy and programs.
Moderator:
Sameer Patel has more than a decade of experience managing initiatives for
large organizations helping them define and execute sustainable programs
that drive lead generation, business partner network optimization, sales
and marketing operational effectiveness, innovation, customer acquisition
and employee productivity via communication and collaboration constructs.
When:
Tuesday March 23, 2010
6:30 PM -
8:30 PM
Pacific
Where:
Samovar Conference Hall,
1077 Independence Ave,
Mountain View, CA 94043
Organizer:
Global Learning Foundation
Cost:
$20 in advance; $30 at the door.
Contact:
16504693243
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